Frequently asked questions
Below you may find a summary about frequently aske questions by our customers before and after their stay, we hope you find it helpful, anyway wether you don’t find what you need, let us know here.
¿What's the check in time?
Our check in time is from 16:00 until 21.00, if you plan to check in before of after that period of time please contact by phoner with the stablishment to coordinate the best way to deliver your keys.
¿Do I have to bring shampoo or bath gel?
No. We provide gel and shampoo to our customers, you you can put in your suitcase only what you need to enjoy your stay.
¿Do I have to pay a deposit?
Yes. We will ask your for a security deposit of 100 € in cash or credit card depneding of the stablishment, you will get it back at your check out as long as everything is right with the apartment.
¿Are pets allowed?
Yes. Pets are welcome, but only cats or dogs, and under an extra charge of 10 € per pet a day. In some cases the ammount of pets is limited so contact before comming to the stablishment informing about the number of pets you want to bring. We remind you pets may not be left alone in the apartment and should be leashed while in transit, barking or annoying the other costumers may result in the cancelation of the reservation. Staying with pets in gardens or pools is stricktly forbidden.
¿Is the bed linen, and towels?
Yes, you will find bed linen so you dont have to carry it nor blankets either, also you have at your disposal towels so you don’t have to worry about it.
¿Is there wifi?
Not in all our stablishments there’s wifi available, please have a look to the description of your stblishment or contact directly by phone or email before your trip.
¿What's the check out time?
Check out is usally before 12,00 hrs., it is very important you get out before that time, otherwise extra charges may be applied, If you want a late check out ask contact the stablishemnt.
¿Is there parking?
Yes, but is not included in the price of your reservation, please contact your stablishment if you want to reserve it.