Frequently Asked Questions

We have compiled a summary of the most frequently asked questions that our clients ask us before and during their stay, we hope you find it helpful, if you don’t find what you are looking for please contact us here.

Our check-in time is from 16:00 to 21.00, if you plan to arrive earlier or later please contact the establishment by phone to coordinate the best way to deliver the keys.

Yes, you will find bed linen so you don’t have to take sheets or blankets with you, you also have bath towels so you don’t have to worry about anything.

No. We also provide gel and shampoo in our establishments, so that your suitcase can hold what you need to enjoy your stay.

Yes, we will ask for a deposit of 100 € by credit card or in cash, depending on the establishment, which will be returned to you on departure as long as everything is in order.

Not all our establishments have wifi, check in the description or call the establishment to see if yours has wifi.

Yes, pets are welcome but only dogs or cats are allowed, there is a charge of 10€ per night. In some cases the number of pets is limited and also the size, please check with the establishment you have booked with. Pets cannot be left alone in the flat for safety reasons, please note, and will always be kept on a leash in communal areas or in a carrier. Barking or disturbance to other guests will be avoided. Pets are not allowed in the swimming pool area.

Check-out is generally before 12.00 noon, it is very important that you leave before that time, otherwise you may be charged. If you want to check out later, please ask your establishment for our late check out rate.

Yes, but it is not included in the price of your reservation, you will have to check with your establishment for price and availability.

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